What is my personal information used for?
We use your personal information only for billing and shipping. Information is never sold,
rented or shared with any other service or company! Besides your order, you will not receive
any additional catalogs, mailings, or emails from My Secret-Self.
Is my online information secure?
Your personal information will be protected by the world’s most advanced encryption
technologies. The padlock on the bottom of your browser status bar ensures your order will be
securely processed.
Shipping Information
How can I change or cancel my order?
Contact Us to change or cancel your order; we make no guarantee that the change can be
made before the order ships. We regret any inconvenience this may cause you.
Returns
What items do you accept for return?
All items that are unopened and unused can be returned for product value. We will NOT accept
opened/used items for return. All items must be returned within 30 days from the date the
item is delivered for a product value refund. If you have any questions regarding a return
please contact us using any of the methods listed on our Contact Us page before returning any
products as any used products that are returned will be thrown away and no refund or reship
will be issued.
Orders arriving with damaged retail packaging do not qualify for replacement or a refund.
Reshipped items, as a result from missing shipments, do not qualify for a refund.